Tea & biscuits?
Consultation takes many forms. Sometimes it doesn’t happen at all, sometimes it’s occasional and sometimes it’s mere dressing for a decision already taken. But, more positively, in some companies it is an ongoing deeply ingrained process, where there is a genuine desire to pool resources and benefit from colleagues’ experiences. Martin Cloake sat in on one such session, at RBI.
Source: InPublishing Magazine Jan/Feb 2010