Merit Group

Service Description

Merit operate a unique model that allows our clients to take advantage of the benefits of offshore outsourcing without facing the risks of a lack of quality from delivery of processing services outside the UK.

This is achieved by Merit investing in employing experienced UK Operational Managers permanently based at our offshore facilities.

We currently work with EMAP, Metal Bulletin, Business Monitor, DMGT, Incisive Media, Trinity Mirror and several other leading Publishing and Research Houses and our main services are:

Merit Reader Net uses high-speed scanning and smart recognition technologies to expedite the collection, capture and availability of your Registration Card, Coupon returns and Reader Surveys.

Merit IVR Net provides you with the data capture of the telephone responses to any competition or promotion campaign you may run. This accurate data forms the basis for future marketing campaigns.

Merit Call Services provides you with inbound call handling services. Our experienced operators will capture and PAF validate name and address information, aswell as asking some marketing questions so you are able to build demographic profiles of your customers. This data forms the basis for future marketing campaigns, with additional revenue streams being generated.

Merit ABC Audit Services: Merit provide voice services for either controlled circulation registrations or an independent VFD Telechecking audit on your behalf. We are approved by the ABC and understand that the latest ABC audit and reporting rules. We are also the first agency to offer voice recording of audit calls to the ABC for verification of a registration at audit.

Merit Research will provide you with extensive web and voice research on companies across the globe. We can provide data on senior contacts, Email IDs, company financial information, services offered etc.

Merit Adspend provides you with a complete and live report of the advertiser spend across your competitor titles to give you accurate data to form the basis for a dedicated sales campaign to these customers. Simply send us the titles for research and we will measure out the advertisements and provide you the data you require.

Merit Classifieds is a rapid advertising content capture process. This will capture the paper (hardcopy) returns from your classified advertisers and input these directly into your advertising booking and Content system. This will remove a routine data entry from your Sales Team to allow them more time to gain increased revenues, aswell as providing a very measurable service.

Merit Payment Processing streamlines your receivables processing by securely integrating credit card payments with your paper check-based remittances. This includes Accounts Payable invoice scanning, processing and reconciliation.

We Process – you Profit.