| Contact Name |
Henry Hyder-Smith |
| Job Title |
Managing Director |
|
|
|
| Address |
Adestra
Holywell House
Osney Mead
Oxford
OX2 0EA
|
| Tel |
01865 24 24 25 |
| Fax |
01865 255 241 |
| Mobile |
07976 323 827 |
|
Service Description
Adestra - who are we?
Founded in 2004, Adestra set out from the beginning to be the most respected Email Service Provider (ESP). Today, Adestra is a market leader, with offices in Oxford, London and New York. Over 300 organisations globally and more than 4,500 marketers across both B2C and B2B sectors work with our technology, people and deliverability solutions to generate effective email marketing that delivers results.
What makes us different?
Our Technology
Developed entirely in-house by our staff, Adestra’s MessageFocus gives clients a uniquely scalable and configurable web-based email service platform that consistently delivers. Our multi-tiered account structure is the only one in the industry, which means that you can model your MessageFocus account around the structure of your business, regardless of volume.
Our People
At Adestra, we seek to provide the highest possible levels of technical customer support and intelligent, innovative consultation. We ensure that you can easily reach your Adestra MessageFocus support team, by phone, live chat or email. Coupled with our account management teams, this ensures that each client receives regular and relevant strategic assistance. Our approach to client service has helped us to maintain our client retention rate at 98.7%; something we are very proud of.
Our Deliverability
Adestra offers a very honest approach to deliverability. We work hard to maintain a higher inbox placement rate than any other ESP – currently 99.8% - as quite simply, there is no silver bullet. We have our own in-house deliverability team based in our Oxford office, which is supported by email deliverability specialists Return Path. This creates a package of service and support that gives your emails the best chance of arriving in the destination inbox.
Why not give us a call on +44 (0)1865 242425 or email us on moreinfo@adestra.com to discuss how we can help you to deliver results on your email marketing campaigns.