The go-live completes the second phase of the IET's program called Know Your Customer (KYC). This phase involved the implementation of Advantage as the IET’s new sales order processing system, with integrations to other applications in the IET’s ecosystem.
The IET is one of the world’s largest engineering institutions, with over 168,000 members worldwide in 150 countries. Their products and services include more than two dozen journals, E&T Magazine, books, guides, webinars, regulations, job boards, videos and a large digital library.
They also provide services to the industry such as expert advice to the UK’s Parliament, Government and other agencies on engineering-related policy issues. The IET also awards professional qualifications to safeguard standards, manages more than 1,500 events each year, awards more than £1,000,000 in awards and scholarships each year and works with education providers to help inspire young peoples’ interest in engineering and technology.
Taking place at the IET’s Stevenage location, the project included the development of software enhancements and integration services and implementation of the new integration with Microsoft Dynamics. A new website using Advantage’s Cider was also launched and can be accessed at shop.theiet.org.
Tim Zapawa, the AdvantageCS project manager, said: “In addition to the successful business outcome, this project has been a truly enjoyable experience with many new friendships made. I look forward to working with the IET on the next phase of the program.”
Keith Price, the IET Programme Manager added “This has been a fantastic team effort, involving many teams within the IET working closely with AdvantageCS throughout. It is the most complex phase of the overall program due to the scale of the changes made and the level of integration between AdvantageCS and other systems but the go-live has been very successful. The new webshop and sales order processing system provided by Advantage CS enhances the online user experience and is helping us to improve the overall service to our members and non-member customers. We’re very grateful for the on-site support provided by the AdvantageCS team and appreciate them spending time away from their families to help us make this go smoothly.”
You can find out more about AdvantageCS in our Publishing Services Directory.