ESco has been providing quality services to professional publishers for over thirty-five years, with integrity at the heart of everything we do. During these years, we have grown, worked our socks off, changed, learnt and become experts at what we do. But what exactly do we do? Well, for starters, we know how to successfully manage your subscriptions, build your websites, analyse your data and fulfil your marketing campaign ideas, to make them a reality.
- Vibrant, professional, experienced customer service team
- First class account management team dedicated to nurturing your customers
- Close client partnership
- Excellent marketing tools and experience to enable sales growth
- Strong financial controls, analytics and reporting
- Award winning web platform and renewals service
- Creative and progressive solutions
- Controlled Circulation management, direct mail management and fulfilment, warehousing and mail order…
“In an era when subscribers rightly demand instant content access, exceptional customer service and outstanding user experience we were delighted to select ESco as our subscriptions partner. ESco stood out in our supplier selection process for their customer focus, deep understanding of publishing and subscriptions and desire to partner with their clients not just supply their clients. Their attention to detail and understanding of complex data has been outstanding.”
eCommerce & Content Management System
ESco provides a fully integrated eCommerce and Content Management System. Continuously being developed, it allows you to sell and market your subscriptions, events, directories, reports and publish your content in a digital world.
Our experienced team will tailor our package to help drive up sales and engagement. Solutions include website creation, easy user journeys, metered access, upselling, cross selling, mobile apps, and modules for news, articles, advertising, recruitment, audience development and an API for access and entitlement.
“ESco helped us specify and then deliver a much more functional - responsive - eCommerce site quickly, on time and on budget! And we have seen sales increase as a result!”
“We have received really positive feedback from our audience while our page views have increased significantly in the first month following the rollout.”
Corporate & Academic Subscriptions
Our continually evolving solution enables sales and management of corporate or academic packages covering multiple users with multiple products, all part of the same order handled by our specialist team. The solution can be tailored to suit your particular sales process, products, and integrations.
Industry research indicates that the cost of retaining subscribers can be anything from 10 – 20% of the cost of acquisition. ESco are the acknowledged experts of renewal fulfilment whether by letter or email. Make your renewals efforts count!