Does your CEO know what your subscriber retention rate is? The chances are, probably not. But, according to Julian Thorne, author of our Guide to Retention Strategies for Publishers, this number should never be far from his or her (or your) mind.
What do politicians, estate agents and journalists have in common? They all regularly come bottom in most-trusted-profession surveys. Is this reputation deserved, does it matter, and can anything be done about it? Liz Gerard reports.
The digital age has given us a myriad of opportunities for data journalism. But what exactly is it – and how can regional publishers use these new techniques? Tim Robinson explains how it is becoming a growing part of the content mix.