INTERVIEW Back to basics

Despite being one of the best known pure play digital news brands, HuffPost UK is keen to emphasise the importance of old-school journalistic techniques. As Jess Brammar tells Ray Snoddy, this involved a fascinating week at Birmingham’s Bullring.

By Ray Snoddy

FEATURE So, you think you are customer centric, do you?

Saying you’re customer centric is one thing, being customer centric is another. Does it show in the things you do and the things you measure? Julian Thorne identifies five characteristics of truly customer centric publishers.

By Julian Thorne

COMMENT Inner peace

Harry and Meghan have launched a number of lawsuits against the tabloid press. Do they know what they’re getting themselves into?

By James Evelegh

REVIEW What would Jeff do?

The findings of the latest Media Futures research were recently unveiled by Jim Bilton. James Evelegh went along to hear how publishers are doing…

By James Evelegh

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